Cinema City Romania offers the best conditions for spending free time, by applying the following series of company policies:
1.Cinema City Romania reserves the right to make changes in the program.
2.Reservations are automatically annulled 30 minutes before the film begins. To claim the reserved tickets, please take into account the possibility of overcrowding the ticket desks.
3.Free tickets, vouchers or any other form of promotional or prepaid ticket which do not specify a date, a time and a particular show are subject to all conditions related to seat availability applicable to normal purchases.
4.The “First come, first served” policy is applied for ticket reservations and purchases. Cinema City cannot modify reservations already made by clients to the benefit of another client, unless the reservations are automatically cancelled 30 minutes before the movie begins.
5.To validate reservations and to avoid confusions, the cashiers can request an identity card to the client. This action is an additional security measure meant to protect the safety of clients’ reservations.
7.Tickets purchased online can be claimed before the movie starts at the automatic boxes specially installed in the movie theatres, or at the ticket desks. The online bought tickets will be given to the clients only if they present an ID card. All complaints related to the online purchased tickets can be solved at least one hour before the show starts. Otherwise, the purchase is considered valid.
8.In the case of the payments made online or by credit card, money reimbursement will be done in maximum
30days. For more details, please contact your bank.
WE INFORM YOU THAT DISABLED PERSONS AND THE PERSON ACCOMPANIYING THEM, BENEFIT FROM FREE TICKETS* BASED ON THE INDENTITY CARD AND HANDICAP CERTIFICATE ISSUED BY THE TERRITORIAL ADMINISTRATIVE UNITS.
PLEASE CONTACT THE CINEMA BOX OFFICE IN ORDER TO RECEIVE INFORMATION ON THE REMAINING FREE TICKETS AVAILABLE AND TO MAKE RESERVATIONS.
NOTE : *FREE TICKETS PROVIDED TO DISABLED AND PERSONS ACCOPANYING THEM ARE LIMITED TO 10 PER MONTH/CINEMA FOR 2D AND 3D MOVIES, INCLUDING IMAX. AFTER THE 10 FREE TICKETS/CINEMA WILL BE FINISHED DISABLED PERSONS WILL BE GRANTED **DISCOUNTED TICKETS
**THE DISCOUNT OFFERED IS STUDENT FARES.
*** The offer does not include VIP and 4DX tickets.
**THE DISCOUNT OFFERED IS STUDENT FARES.
Valid from 15 May 2015
Before you purchase the ticket for the motion picture presentation in a 4DX theatre, make yourself familiar with these Visitors’ rules.
Also make yourself familiar with the list of 4DX features that is located next to the Visitors’ Rules. Motion picture presentation in these Visitors’ Rules means augmentation of the projection with all 4DX effects.
By purchasing your ticket and by entering the 4DX theatre
you confirm that you are thoroughly familiar with, understand, agree to and undertake to comply with, the Visitors’ rules.
Effects during the projection are sudden and rather strong.
If you have the slightest doubts whether you are going to enjoy the 4DX projection, then you should better avoid it.
If you or the minors accompanied by you have any medical problems, consult your physician before visiting a 4DX movie
and follow their recommendations. Observe all health-related bans and recommendations stated below in these Visitors’ Rules.
Some viewers may suffer from headache, locomotor system pains, dizziness, problems caused by jets of air
or other minor complications and, in extraordinary cases, from epilepsy symptoms during or after the projection.
You are fully responsible for compliance with the Visitors’ Rules by minors accompanied by you. Inform them in a timely and suitable manner about all important rules of the visit in a 4DX theatre and supervise them during the projection.
If your or the minors accompanied by you cause damage to yourselves or other visitors due to failure to observe the Visitors’ Rules, you are fully liable for such damage.
During the projection, stay fully focused on the movie at all times and be ready for unexpected effects.
The seats of the 4DX system will move or vibrate. Sit upright and keep your feet on the footrest.
Make sure your things will not fall, spill out, leak out, blow away or stain.
Scarves, hats, caps or other light things blown away may directly interfere with the projection and its special effects.
You may be hit by clean water or bubbles from treated water that may stain cloth, especially silk.
Do not get up and leave during the movie unless absolutely necessary.
Be extremely careful during any movement; the seats may move unexpectedly at any time or other effects may start.
Do not lift up items fallen or blown away as well as spilt food or beverages during the projection. Wait until the end of the movie.
Make sure parts of your body or clothing do not get between the moving seats,
or between the seats and walls or stairs during the projection as you may get injured or your clothes may get damaged.
Do not get close (especially with your eyes) to the special effects units, especially blowers and jets
and also avoid the contact of your things with the same otherwise you may suffer injury or damage to your items.
Be prepared that the projection may be disturbed due to failure to observe the rules by other visitors (especially flying items).
The cinema operator shall bear no liability for injuries of other medical problems arising from failure to observe
the Visitors’ Rules or damage or loss of your items brought into the theatre that were not sufficiently secured or protected.
Audience members excluded from screenings
• In order to uphold high safety standards and prevent accidents involving you from occurring, persons who have the following conditions shall not be permitted entrance: o epilepsy, o high blood pressure, o heart conditions, o back conditions, o any type of serious medical condition
• In addition, it is not recommended o in case of pregnancy, o in case of intoxication, o for children under 4 years of age o for persons under 100 centimeters.
• Children between the ages of 4 to 7 years may attend screenings only if they are accompanied by an authorized guardian. • Owing to the weight restrictions of seats, persons weighing over 120 kilograms shall not be permitted to attend 4DX screenings.